Starter Plan
$49/mo
$45/mo billed yearlysave 8%
- users
- 4
- shared mailboxes
- 1
- Task management
- Mobile apps
- Email notifications
- Unlimited projects and tasks
- Custom workflows and statuses
- Board view
- Shared mailbox
- Saved replies
+ 1 more
- Auto responder
DoneDone pricing
Shared inbox, help desk and task management tool that turns incoming emails and requests into assigned, trackable work.
- Free plan
- No
- Paid from
- $49/mo
- Plans
- 2
- Free trial
- 14 days
What is DoneDone?
DoneDone is a web based help desk and task management tool for small teams. It combines a shared inbox, a ticketing help desk and task tracking so that emails, internal requests and to-dos arrive in one place, get assigned an owner and can be followed through to completion. It suits operations, internal IT, marketing and nonprofit teams that handle a steady flow of incoming requests. A free 14 day trial is offered without a credit card, and the product is sold on paid plans.
Plans and prices
Pro Plan
$99/mo
$89/mo billed yearlysave 10%
- users
- 8
- shared mailboxes
- 3
- guest users
- unlimited
- Everything in Starter
- Unlimited guest users
- White-label customer portal
- API access
- Webhooks
- Mailbox office hours
Prices in USD, as shown by donedone.com. Source: pricing page. Last checked October 30, 2026.
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I want to decide whether DoneDone (donedone.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from DoneDone's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Project management What it does: Shared inbox, help desk and task management tool that turns incoming emails and requests into assigned, trackable work. Free trial: 14 days Plans: - Starter Plan: $49/mo ($45/mo billed yearly). Limits: users 4, shared mailboxes 1. Includes: Task management, Mobile apps, Email notifications, Unlimited projects and tasks, Custom workflows and statuses - Pro Plan: $99/mo ($89/mo billed yearly). Limits: users 8, shared mailboxes 3, guest users unlimited. Includes: Everything in Starter, Unlimited guest users, White-label customer portal, API access, Webhooks Alternatives in the directory: ActiveCollab, Agency Handy, Aha!, Alignear Pricing page: https://donedone.com/pricing/ Directory listing: https://stablemrr.com/p/donedone-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
Pricing facts
- Pricing model
- Flat price
- Billing
- monthly or yearly
About DoneDone
- Founded
- 2009
- Platforms
- api
- Security and compliance
- GDPR
- Integrations
- Zapier, Glip, RingCentral, Slack, GitHub, TestLodge, Harvest, WebEx
Features
- Task management
- Shared inbox
- Help desk
- Unlimited projects and tasks
- Custom workflows
- Board view
- Shared mailboxes
- Saved replies
- Auto responder
- Guest users
- White-label customer portal
- API access
- Webhooks
- Hourly data backups
- SSL and data encryption
- File attachments
- Free email support
- 1x1 onboarding
- 99.9%+ uptime
- 24/7 systems monitoring
Price history
No price changes recorded since we started tracking on October 30, 2026.
Alternatives to DoneDone
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| ActiveCollabProject management and collaboration workspace for service businesses, covering tasks, time tracking, clients and invoicing. | Project management | No | $11/mo | 4 | Oct 29, 2026 |
| Agency HandyClient portal and agency management platform for handling clients, projects, invoices, forms and payments in one place. | Project management | No | $109/mo | 3 | Oct 29, 2026 |
| Aha!Product management software suite for roadmaps, idea management, discovery, whiteboards, and agile delivery. | Project management | No | $9/mo | 8 | Oct 29, 2026 |
| AlignearTurns Linear cycles, issues and meeting notes into client-ready reports and a client portal for agencies and studios. | Project management | Yes | - | 4 | Oct 29, 2026 |
| AlvandaBusiness process management platform for building procedures, tracking components and assigning tasks across teams. | Project management | No | $3/mo | 5 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from donedone.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.