Free
Free
- Support requests
- 30 / month
- Seats
- 1
- AI training sources
- 2
- Template answers
- 5
- Custom attributes
- 5
- All channels
- AI training sources
- Template answers
- Custom attributes
Mava pricing
Customer support platform that unifies Discord, Telegram, Slack, email, and web chat in one AI-powered shared inbox.
- Free plan
- Yes
- Paid from
- $39/mo
- Plans
- 6
- Free trial
- 14 days
What is Mava?
Mava is a customer support platform for growing teams that handle conversations across community and messaging channels. It combines a shared inbox for Discord, Telegram, Slack, email, and web chat with an AI support agent that answers repetitive questions and hands off to humans. Teams get ticket status tracking, custom views, automations, and built-in analytics covering response times, AI resolution rates, and customer satisfaction. A REST API and webhooks connect it to other tools. Mava is aimed at community and support teams, and it is sold with a free plan plus paid tiers that lift agent limits.
Plans and prices
Founder
$39/mo per workspace
$33/mo billed yearlysave 15%
- Support requests
- 100 / month
- Seats
- 3
- AI training sources
- 5
- Template answers
- 10
- Custom attributes
- 10
- Custom web chat colors and logo
- Analytics 30-day history
Growth
$99/mo per workspace
$83/mo billed yearlysave 16%
- Support requests
- 500 / month
- Seats
- Unlimited
- AI training sources
- 10
- Template answers
- Unlimited
- Custom attributes
- Unlimited
- Train AI on Discord replies
- Scripted AI replies
- Analytics 90-day history
Scale
$199/mo per workspace
$166/mo billed yearlysave 17%
- Support requests
- 2,000 / month
- AI training sources
- 10
- Multi-lingual AI bot
- SDK, webhooks and API
- Custom email domain
- Office hours
- Analytics all-time
Enterprise
$599/mo per workspace
$499/mo billed yearlysave 17%
- Support requests
- 10,000 / month
- AI training sources
- Unlimited
- Rule and time-based automations
- Priority support
- Priority features
- Remove Mava branding
Custom
Customcontact sales
- Custom support request volume
- Custom terms and features
Prices in USD, as shown by mava.app. Source: pricing page. Last checked October 30, 2026.
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Copy the prompt below and paste it into the agent you already use. It has the plans and prices from this page and asks you the right questions first.
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I want to decide whether Mava (mava.app) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Mava's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Team communication What it does: Customer support platform that unifies Discord, Telegram, Slack, email, and web chat in one AI-powered shared inbox. Free trial: 14 days Plans: - Free: Free. Limits: Support requests 30 / month, Seats 1, AI training sources 2, Template answers 5, Custom attributes 5. Includes: All channels, AI training sources, Template answers, Custom attributes - Founder: $39/mo per workspace ($33/mo billed yearly). Limits: Support requests 100 / month, Seats 3, AI training sources 5, Template answers 10, Custom attributes 10. Includes: Custom web chat colors and logo, Analytics 30-day history - Growth: $99/mo per workspace ($83/mo billed yearly). Limits: Support requests 500 / month, Seats Unlimited, AI training sources 10, Template answers Unlimited, Custom attributes Unlimited. Includes: Train AI on Discord replies, Scripted AI replies, Analytics 90-day history - Scale: $199/mo per workspace ($166/mo billed yearly). Limits: Support requests 2,000 / month, AI training sources 10. Includes: Multi-lingual AI bot, SDK, webhooks and API, Custom email domain, Office hours, Analytics all-time - Enterprise: $599/mo per workspace ($499/mo billed yearly). Limits: Support requests 10,000 / month, AI training sources Unlimited. Includes: Rule and time-based automations, Priority support, Priority features, Remove Mava branding - Custom: Contact sales. Includes: Custom support request volume, Custom terms and features Alternatives in the directory: Aircall, AnnounceKit, Atlas, Attuned Pricing page: https://www.mava.app/pricing Directory listing: https://stablemrr.com/p/mava-app First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
Pricing facts
- Pricing model
- Mixed
- Billing
- monthly or yearly
- Discounts
- Annual billing: 2 months free
About Mava
- Platforms
- api
- Integrations
- Discord, Telegram, Slack, Email, Web Chat, API, Webhooks
Features
- Shared inbox
- AI support agent
- Discord integration
- Telegram integration
- Slack integration
- Web chat
- Email integration
- REST API
- Webhooks
- Template answers
- Custom attributes
- Analytics
- Multi-lingual AI bot
- Office hours
- Priority support
Price history
No price changes recorded since we started tracking on October 30, 2026.
Alternatives to Mava
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AircallCloud phone and customer communications platform with AI voice agents, shared inbox, and CRM integrations. | Team communication | No | $175/mo | 4 | Oct 29, 2026 |
| AnnounceKitProduct communication platform for publishing changelogs, in-app announcements, feature requests and NPS surveys. | Team communication | No | $49/mo | 7 | Oct 29, 2026 |
| AtlasCustomer support platform that unifies chat, email, Slack and SMS channels with AI agents for drafting, routing and automation. | Team communication | No | $39/mo | 4 | Oct 29, 2026 |
| AttunedPeople-science platform that maps each team member's intrinsic motivators and gives managers AI coaching for hard conversations. | Team communication | No | - | 3 | Oct 29, 2026 |
| AvochatoBusiness text messaging platform for managing SMS, calls, and live chat in a shared team inbox. | Team communication | No | $210/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from mava.app's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.