Live chat software for websites with an AI agent that answers visitors, qualifies leads, and tracks sales from chats.
Text by LiveChat is live chat software for websites that combines an AI agent with human agents in one inbox. It is aimed at ecommerce stores, sales teams, and support teams of any size. Main features include real time visitor monitoring, customer profiles, cart previews, automated greetings, lead qualification, ticket creation, and reports that attribute revenue to chats. It connects with Shopify, WordPress, WhatsApp, Messenger, and other platforms. A free 14-day trial is available without a credit card, and the product is sold on paid plans.
$25/mo per user
$19/mo billed yearlysave 24%
$99/mo per user
$79/mo billed yearlysave 20%
Customcontact sales
Prices in USD, as shown by livechat.com. Source: pricing page. Last checked October 30, 2026.
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I want to decide whether Text by LiveChat (livechat.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Text by LiveChat's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Team communication What it does: Live chat software for websites with an AI agent that answers visitors, qualifies leads, and tracks sales from chats. Free trial: 14 days Plans: - Essential: $25/mo per user ($19/mo billed yearly). Limits: Live visitors tracked 50, Proactive campaigns 3, API calls 10,000 per month, Custom skills 10, AI resolutions 10 per month, Reply suggestions 5 monthly per user. Includes: Chat and inbox, Omnichannel channels, Inbox and ticketing, Shopify selling, Proactive campaigns - Growth: $99/mo per user ($79/mo billed yearly). Limits: Live visitors tracked 400, Proactive campaigns 30, API calls 20,000 per month, AI resolutions 200 per month, Reply suggestions 50 monthly per user, Conversation and file history Unlimited. Includes: Everything in Essential, Chat supervision and takeover, Shared canned responses, Unlimited chat history, Team performance reports - Enterprise: Contact sales. Includes: Everything in Growth, Custom AI Agents, Tailored workflow automation, Flexible scaling and usage limits, Dedicated account team Alternatives in the directory: Aircall, AnnounceKit, Atlas, Attuned Pricing page: https://www.livechat.com/pricing/ Directory listing: https://stablemrr.com/p/livechat-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
No price changes recorded since we started tracking on October 30, 2026.
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AircallCloud phone and customer communications platform with AI voice agents, shared inbox, and CRM integrations. | Team communication | No | $175/mo | 4 | Oct 29, 2026 |
| AnnounceKitProduct communication platform for publishing changelogs, in-app announcements, feature requests and NPS surveys. | Team communication | No | $49/mo | 7 | Oct 29, 2026 |
| AtlasCustomer support platform that unifies chat, email, Slack and SMS channels with AI agents for drafting, routing and automation. | Team communication | No | $39/mo | 4 | Oct 29, 2026 |
| AttunedPeople-science platform that maps each team member's intrinsic motivators and gives managers AI coaching for hard conversations. | Team communication | No | - | 3 | Oct 29, 2026 |
| AvochatoBusiness text messaging platform for managing SMS, calls, and live chat in a shared team inbox. | Team communication | No | $210/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from livechat.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.
