Cloud help desk software that combines email, live chat, phone and social media tickets in one inbox with AI agents.
LiveAgent is cloud help desk software for small and growing customer support teams. It turns messages from email, live chat, phone and social media into tickets that can be assigned, answered and tracked in one shared inbox. Main features include ticketing, a live chat widget, a built-in call center, a knowledge base, social media messaging and AI agents such as an AI chatbot, an AI answer assistant and AI ticket summaries. It connects with over 200 tools including Shopify, Slack and HubSpot. It is sold as per-agent monthly plans billed annually, with a 30-day free trial and no credit card required.
$15/mo per agent
$11/mo billed yearlysave 27%
$26/mo per agent
$22/mo billed yearlysave 15%
$44/mo per agent
$38/mo billed yearlysave 14%
$3,999/mo
$3,199/mo billed yearlysave 20%
Prices in USD, as shown by liveagent.com. Source: pricing page. Last checked October 30, 2026.
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I want to decide whether LiveAgent (liveagent.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from LiveAgent's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Team communication What it does: Cloud help desk software that combines email, live chat, phone and social media tickets in one inbox with AI agents. Free trial: 30 days Plans: - Starter: $15/mo per agent ($11/mo billed yearly). Limits: Human agents Up to 5, AI agents 1, Departments 10, Email accounts 3, Live chat buttons 2, Knowledge bases 1. Includes: Email, live chat, contact forms, Knowledge base, AI answer drafts and chatbot, Single sign-on (SSO), Event rules automation - Team: $26/mo per agent ($22/mo billed yearly). Limits: Human agents Up to 15, AI agents 5, Departments 20, Email accounts 10, Live chat buttons 5, Knowledge bases 1. Includes: Social channels and calls, AI agents included, Reports and CSAT surveys, SLA rules and custom roles, Pro-active chat invitations - Business: $44/mo per agent ($38/mo billed yearly). Limits: Human agents Any team size, AI agents 50, Departments 150, Email accounts 150, Live chat buttons 50, Knowledge bases 2. Includes: More AI agents, MCP server for AI tools, Branding removal, Audit log and department roles, Dedicated account manager from 20 agents - Enterprise: $3,999/mo ($3,199/mo billed yearly). Limits: Human agents 80 included, add more, AI agents Unlimited, Departments Unlimited, Email accounts Unlimited, Live chat buttons Unlimited, Knowledge bases 10. Includes: Unlimited AI agents, Unlimited departments and channels, Dedicated account manager, Priority support and review calls, Custom billing and release management Alternatives in the directory: Aircall, AnnounceKit, Atlas, Attuned Pricing page: https://www.liveagent.com/pricing/ Directory listing: https://stablemrr.com/p/liveagent-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
No price changes recorded since we started tracking on October 30, 2026.
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AircallCloud phone and customer communications platform with AI voice agents, shared inbox, and CRM integrations. | Team communication | No | $175/mo | 4 | Oct 29, 2026 |
| AnnounceKitProduct communication platform for publishing changelogs, in-app announcements, feature requests and NPS surveys. | Team communication | No | $49/mo | 7 | Oct 29, 2026 |
| AtlasCustomer support platform that unifies chat, email, Slack and SMS channels with AI agents for drafting, routing and automation. | Team communication | No | $39/mo | 4 | Oct 29, 2026 |
| AttunedPeople-science platform that maps each team member's intrinsic motivators and gives managers AI coaching for hard conversations. | Team communication | No | - | 3 | Oct 29, 2026 |
| AvochatoBusiness text messaging platform for managing SMS, calls, and live chat in a shared team inbox. | Team communication | No | $210/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from liveagent.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.
