Helpdesk software with a shared inbox, ticketing, live chat, knowledge base and a mini CRM for support teams.
LabiDesk is a customer service and helpdesk platform for support teams that need to manage incoming requests in one place. It combines a shared inbox and ticketing system with multiple mailboxes, departments, automation rules, macros and canned responses, plus service level agreements. A mini CRM keeps lead and customer data alongside tickets, and the product adds live chat, a knowledge base and help center, a community forum, and reports on response times and ticket volume. It is sold as a subscription with a free trial, and a free plan is not mentioned on the page.
$128/mo
$79/mo billed yearlysave 38%
$288/mo
$189/mo billed yearlysave 34%
$988/mo
$589/mo billed yearlysave 40%
Prices in USD, as shown by labidesk.com. Source: pricing page. Last checked October 30, 2026.
Copy the prompt below and paste it into the agent you already use. It has the plans and prices from this page and asks you the right questions first.
I want to decide whether LabiDesk (labidesk.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from LabiDesk's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Team communication What it does: Helpdesk software with a shared inbox, ticketing, live chat, knowledge base and a mini CRM for support teams. Free trial: 14 days Plans: - Starter: $128/mo ($79/mo billed yearly). Limits: Agents 5, Projects (Domains) 1, Tracked Users 25000, Mailboxes 3. Includes: Shared inbox ticketing, Live chat, Mini CRM, Help center portal, Knowledge base - Growth: $288/mo ($189/mo billed yearly). Limits: Agents 20, Projects (Domains) 1, Tracked Users 500000, Mailboxes 20. Includes: Omnichannel shared inbox, SLA and automation rules, Macros and departments, eCommerce integrations, User segmentation - Enterprise: $988/mo ($589/mo billed yearly). Limits: Agents Unlimited, Projects (Domains) 1, Tracked Users Unlimited, Mailboxes Unlimited. Includes: Unlimited agents, Unlimited mailboxes, Custom CSS and design, Free SSL, Custom integrations Alternatives in the directory: Aircall, AnnounceKit, Atlas, Attuned Pricing page: https://labidesk.com/pricing Directory listing: https://stablemrr.com/p/labidesk-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
No price changes recorded since we started tracking on October 30, 2026.
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AircallCloud phone and customer communications platform with AI voice agents, shared inbox, and CRM integrations. | Team communication | No | $175/mo | 4 | Oct 29, 2026 |
| AnnounceKitProduct communication platform for publishing changelogs, in-app announcements, feature requests and NPS surveys. | Team communication | No | $49/mo | 7 | Oct 29, 2026 |
| AtlasCustomer support platform that unifies chat, email, Slack and SMS channels with AI agents for drafting, routing and automation. | Team communication | No | $39/mo | 4 | Oct 29, 2026 |
| AttunedPeople-science platform that maps each team member's intrinsic motivators and gives managers AI coaching for hard conversations. | Team communication | No | - | 3 | Oct 29, 2026 |
| AvochatoBusiness text messaging platform for managing SMS, calls, and live chat in a shared team inbox. | Team communication | No | $210/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from labidesk.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.
