Omnichannel customer service platform combining shared inboxes, AI agents, ticketing and cross-team collaboration.
Hiver is a customer service platform that brings email, chat, Slack, voice, SMS and WhatsApp into one shared workspace. Support, success, sales, finance and HR teams use it to manage requests from a single queue, collaborate with teammates through internal notes and linked tasks, and connect tools like Salesforce, Shopify and Jira. AI Agents resolve multi-step requests, AI Copilot investigates issues and drafts replies, and AI Insights surfaces themes in support data. The product is sold with a free trial and paid plans, and more than 10,000 teams reportedly use it.
$35/mo per user
$25/mo billed yearlysave 29%
$65/mo per user
$55/mo billed yearlysave 15%
$95/mo per user
$85/mo billed yearlysave 11%
Prices in USD, as shown by hiverhq.com. Source: pricing page. Last checked October 30, 2026.
Copy the prompt below and paste it into the agent you already use. It has the plans and prices from this page and asks you the right questions first.
I want to decide whether Hiver (hiverhq.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Hiver's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Team communication What it does: Omnichannel customer service platform combining shared inboxes, AI agents, ticketing and cross-team collaboration. Free trial: 7 days Plans: - Growth: $35/mo per user ($25/mo billed yearly). Limits: Shared Inboxes 2, Users 10, Automations 10 per Shared Inbox, Custom Fields 2, Email aliases 1 per Shared Inbox. Includes: AI Agents, AI Copilot, Skills for AI procedures, AI Knowledge Builder, Shared Inbox and ticketing - Pro: $65/mo per user ($55/mo billed yearly). Limits: Shared Inboxes 5, Users Unlimited, Automations 20 per Shared Inbox, Custom Fields 10, Email aliases Unlimited. Includes: Everything in Growth, Customer Portal, Slack channel support, SLAs, CSAT surveys - Elite: $95/mo per user ($85/mo billed yearly). Limits: Shared Inboxes Unlimited, Users Unlimited, Automations Unlimited, Custom Fields Unlimited, Email aliases Unlimited. Includes: Everything in Pro, AI QA, AI Insights, Customer Intelligence, Skill-based routing Alternatives in the directory: Aircall, AnnounceKit, Atlas, Attuned Pricing page: https://hiverhq.com/pricing/hiver-omni Directory listing: https://stablemrr.com/p/hiverhq-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
No price changes recorded since we started tracking on October 30, 2026.
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AircallCloud phone and customer communications platform with AI voice agents, shared inbox, and CRM integrations. | Team communication | No | $175/mo | 4 | Oct 29, 2026 |
| AnnounceKitProduct communication platform for publishing changelogs, in-app announcements, feature requests and NPS surveys. | Team communication | No | $49/mo | 7 | Oct 29, 2026 |
| AtlasCustomer support platform that unifies chat, email, Slack and SMS channels with AI agents for drafting, routing and automation. | Team communication | No | $39/mo | 4 | Oct 29, 2026 |
| AttunedPeople-science platform that maps each team member's intrinsic motivators and gives managers AI coaching for hard conversations. | Team communication | No | - | 3 | Oct 29, 2026 |
| AvochatoBusiness text messaging platform for managing SMS, calls, and live chat in a shared team inbox. | Team communication | No | $210/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from hiverhq.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.
