Starter Plan
Free
- 1-Click Screen Share
- Privacy Controls
- Phone Mode
- Google SSO
Median pricing
Cobrowsing and screen share software that lets support teams join a website visitor's screen without downloads or invites.
- Free plan
- Yes
- Paid from
- $33/mo
- Plans
- 4
- Free trial
- 14 days
What is Median?
Median is a cobrowsing and screen sharing tool built for customer support and call center teams. It adds screen share to a website so agents can join a visitor's session in real time, then guide them with a cursor, highlight boxes, drawing tools and optional full control with customer approval. It also offers audio and video streaming, phone mode for callers, privacy controls and integrations with chat tools such as Intercom, Drift, LiveChat and Olark. It suits live chat support, software onboarding and call centers. A free plan is available and a demo can be requested.
Plans and prices
Business Plan
$33/mo per user
$25/mo billed yearlysave 24%
- 1-Click Screen Share
- Privacy Controls
- Phone Mode
- Google SSO
- Show Cursor
- Highlight
- Draw
- Full Control
+ 1 more
- Chat Integrations
Expert Plan
$59/mo per user
$45/mo billed yearlysave 24%
- 1-Click Screen Share
- Privacy Controls
- Phone Mode
- Google SSO
- Show Cursor
- Highlight
- Draw
- Full Control
+ 3 more
- Chat Integrations
- Video & Audio Streaming
- Call Center Integrations
Enterprise
Customcontact sales
- SAML 2.0 Single Sign On
- Uptime SLAs
- On-Premise Deployment
- Dedicated Account Management
- Custom Contracts
- API access
Prices in USD, as shown by hellomedian.com. Source: pricing page. Last checked October 30, 2026.
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I want to decide whether Median (hellomedian.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Median's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Team communication What it does: Cobrowsing and screen share software that lets support teams join a website visitor's screen without downloads or invites. Free trial: 14 days Plans: - Starter Plan: Free. Includes: 1-Click Screen Share, Privacy Controls, Phone Mode, Google SSO - Business Plan: $33/mo per user ($25/mo billed yearly). Includes: 1-Click Screen Share, Privacy Controls, Phone Mode, Google SSO, Show Cursor - Expert Plan: $59/mo per user ($45/mo billed yearly). Includes: 1-Click Screen Share, Privacy Controls, Phone Mode, Google SSO, Show Cursor - Enterprise: Contact sales. Includes: SAML 2.0 Single Sign On, Uptime SLAs, On-Premise Deployment, Dedicated Account Management, Custom Contracts Alternatives in the directory: Aircall, AnnounceKit, Atlas, Attuned Pricing page: https://www.hellomedian.com/pricing Directory listing: https://stablemrr.com/p/hellomedian-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
Pricing facts
- Pricing model
- Per seat
- Billing
- monthly or yearly
- Discounts
- Save 32% with yearly plans
About Median
- Platforms
- web, api
- Security and compliance
- CCPA, GDPR
- Integrations
- Belco, BigCommerce, ChatBeacon, Chatra, DreamHost, Drift, Intercom, LiveChat, Olark, Re:amaze, Shopify, Slaask and 6 more
Features
- 1-Click Screen Share
- Privacy Controls
- Phone Mode
- Google SSO
- Show Cursor
- Highlight
- Draw
- Full Control
- Chat Integrations
- Video & Audio Streaming
- Call Center Integrations
- SAML 2.0 Single Sign On
- Uptime SLAs
- On-Premise Deployment
- Dedicated Account Management
- Custom Contracts
- API access
Price history
No price changes recorded since we started tracking on October 30, 2026.
Alternatives to Median
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AircallCloud phone and customer communications platform with AI voice agents, shared inbox, and CRM integrations. | Team communication | No | $175/mo | 4 | Oct 29, 2026 |
| AnnounceKitProduct communication platform for publishing changelogs, in-app announcements, feature requests and NPS surveys. | Team communication | No | $49/mo | 7 | Oct 29, 2026 |
| AtlasCustomer support platform that unifies chat, email, Slack and SMS channels with AI agents for drafting, routing and automation. | Team communication | No | $39/mo | 4 | Oct 29, 2026 |
| AttunedPeople-science platform that maps each team member's intrinsic motivators and gives managers AI coaching for hard conversations. | Team communication | No | - | 3 | Oct 29, 2026 |
| AvochatoBusiness text messaging platform for managing SMS, calls, and live chat in a shared team inbox. | Team communication | No | $210/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from hellomedian.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.