Customer service platform that combines shared inboxes, ticketing and AI agents for support, sales and operations teams.
Front is a customer service platform that brings support, sales and operations teams together with AI agents in shared inboxes. It handles email, chat, SMS and WhatsApp conversations, offers ticketing, a knowledge base and self-serve support, and includes AI tools such as Autopilot agents, Copilot assistance and quality evaluation. It is aimed at customer-facing teams in tech, financial services, logistics and similar industries. Front is sold as a subscription with a free trial and a demo request option, and it also offers integrations and an API.
$25/mo per seat
$65/mo per seat
$105/mo per seat
Prices in USD, as shown by front.com. Source: pricing page. Last checked October 30, 2026.
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I want to decide whether Front (front.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Front's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Team communication What it does: Customer service platform that combines shared inboxes, ticketing and AI agents for support, sales and operations teams. Free trial: 14 days Plans: - Starter: $25/mo per seat. Limits: seats up to 10, automation rules up to 10, workspaces 1, channels per license up to 10. Includes: Shared inbox and ticketing, AI Topics, Up to 10 automation rules, Basic analytics, No-code public knowledge base - Professional: $65/mo per seat. Limits: seats up to 50, automation rules up to 20, workspaces up to 5, channels per license up to 30. Includes: Omnichannel support, Macros and up to 20 automation rules, Advanced analytics, Multiple workspaces, SSO and SCIM - Enterprise: $105/mo per seat. Limits: workspaces unlimited, channels per license up to 50. Includes: Smart rules, Unlimited rules and macros, Multi-language knowledge base, Custom roles and permissions, AI Copilot, QA, and CSAT included Alternatives in the directory: Aircall, AnnounceKit, Atlas, Attuned Pricing page: https://front.com/pricing Directory listing: https://stablemrr.com/p/front-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
No price changes recorded since we started tracking on October 30, 2026.
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AircallCloud phone and customer communications platform with AI voice agents, shared inbox, and CRM integrations. | Team communication | No | $175/mo | 4 | Oct 29, 2026 |
| AnnounceKitProduct communication platform for publishing changelogs, in-app announcements, feature requests and NPS surveys. | Team communication | No | $49/mo | 7 | Oct 29, 2026 |
| AtlasCustomer support platform that unifies chat, email, Slack and SMS channels with AI agents for drafting, routing and automation. | Team communication | No | $39/mo | 4 | Oct 29, 2026 |
| AttunedPeople-science platform that maps each team member's intrinsic motivators and gives managers AI coaching for hard conversations. | Team communication | No | - | 3 | Oct 29, 2026 |
| AvochatoBusiness text messaging platform for managing SMS, calls, and live chat in a shared team inbox. | Team communication | No | $210/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from front.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.
