Shared inbox for Gmail teams with built-in AI that drafts, tags and resolves conversations.
Drag is a shared inbox and workflow tool for teams that run on Gmail, aimed at customer service, sales, operations, IT and HR groups. It turns email into shared boards with assignments, notes, shared drafts, tasks, automations, SLA rules, round robin routing and analytics. Its built-in AI, Varley, answers questions about the inbox, drafts and tags emails, and resolves conversations with hand-offs to people. It also connects to external AI tools through an MCP server and API. Drag is sold as a per seat subscription with a free trial and AI credits for actions.
$16/mo per user
$12/mo billed yearlysave 25%
$22/mo per user
$18/mo billed yearlysave 18%
$30/mo per user
$24/mo billed yearlysave 20%
Prices in USD, as shown by dragapp.com. Source: pricing page. Last checked October 30, 2026.
Copy the prompt below and paste it into the agent you already use. It has the plans and prices from this page and asks you the right questions first.
I want to decide whether Drag (dragapp.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Drag's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Team communication What it does: Shared inbox for Gmail teams with built-in AI that drafts, tags and resolves conversations. Free trial: 7 days Plans: - Starter: $16/mo per user ($12/mo billed yearly). Limits: automation rules 10, reporting window 3 months, users Unlimited. Includes: Shared inboxes in Gmail, Kanban, list and preview boards, Assignments and @mentions, Email templates, notes and subtasks, Chrome, web, desktop and mobile apps - Plus: $22/mo per user ($18/mo billed yearly). Limits: automation rules Unlimited, reporting window 6 months, users Unlimited. Includes: Varley AI included, All six AI assists, Copilot and Intelligence, AI-powered help center search, Advanced live chat with AI - Pro: $30/mo per user ($24/mo billed yearly). Limits: automation rules Unlimited, reporting window 12 months, users Unlimited, Varley usage 2x Plus. Includes: WhatsApp channel, Varley Agents, API and MCP access, AI knowledge from links, FAQs, files, Business hours and SLA rules Alternatives in the directory: Aircall, AnnounceKit, Atlas, Attuned Pricing page: https://www.dragapp.com/pricing/ Directory listing: https://stablemrr.com/p/dragapp-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
No price changes recorded since we started tracking on October 30, 2026.
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AircallCloud phone and customer communications platform with AI voice agents, shared inbox, and CRM integrations. | Team communication | No | $175/mo | 4 | Oct 29, 2026 |
| AnnounceKitProduct communication platform for publishing changelogs, in-app announcements, feature requests and NPS surveys. | Team communication | No | $49/mo | 7 | Oct 29, 2026 |
| AtlasCustomer support platform that unifies chat, email, Slack and SMS channels with AI agents for drafting, routing and automation. | Team communication | No | $39/mo | 4 | Oct 29, 2026 |
| AttunedPeople-science platform that maps each team member's intrinsic motivators and gives managers AI coaching for hard conversations. | Team communication | No | - | 3 | Oct 29, 2026 |
| AvochatoBusiness text messaging platform for managing SMS, calls, and live chat in a shared team inbox. | Team communication | No | $210/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from dragapp.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.
