Desku pricing

I want to decide whether Desku (desku.io) is the right tool and which plan to pick.
Below is what the StableMRR pricing directory read from Desku's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point.

Category: Productivity / Team communication
What it does: AI-powered helpdesk that unifies live chat, email and social support with a no-code chatbot builder and automation.
Free trial: 14 days
Plans:
- Free: Free. Limits: Agents 2, Customer Profiles 200, Shared Inboxes 1, Chat Widgets 1, Chat Bots 1. Includes: Website chat widget, 1 shared inbox, 1 chat widget, 1 chat bot, Eva AI with BYOK
- Growth: $39/mo. Limits: Agents 6, Customer Profiles 5000, Shared Inboxes 5, Chat Widgets 1, Chat Bots 1. Includes: Shared email inbox, Eva AI with BYOK, Limited ticket automation, Limited integrations, 1 chat widget
- Advance: $79/mo. Limits: Agents 12, Customer Profiles 50000, Shared Inboxes Unlimited, Chat Widgets 2, Chat Bots 2, Facebook Pages 1. Includes: Customer data management, Eva AI with BYOK, Copilot addon eligible, Shopify and WooCommerce integrations, White label and CNAME
- Business: $179/mo. Limits: Agents 25, Customer Profiles 200000, Shared Inboxes Unlimited, Chat Widgets 2, Chat Bots 2, Advanced Rules 10. Includes: AI-powered automations, Eva AI with BYOK, Copilot and Agent addon eligible, All major channels, White label and CNAME
Alternatives in the directory: Aircall, AnnounceKit, Atlas, Attuned
Pricing page: https://desku.io/pricing/
Directory listing: https://stablemrr.com/p/desku-io

First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.