Crisp pricing

I want to decide whether Crisp (crisp.chat) is the right tool and which plan to pick.
Below is what the StableMRR pricing directory read from Crisp's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point.

Category: Productivity / Team communication
What it does: Multichannel customer support platform with a shared inbox, chat widget, AI agent, CRM, and knowledge base.
Free trial: 14 days
Plans:
- Free: Free. Limits: Agents included 2, Customer Profiles 100, Sub-inboxes 0, AI Credits $0. Includes: Website chat widget, Shared inbox, Mobile applications, Chat SDKs, Contact form
- Mini: $45/mo per workspace. Limits: Agents included 4, Customer Profiles 5000, Sub-inboxes 0, AI Credits $5, around 90 automated conversations. Includes: Shared email inbox, Shortcuts, Chat triggers, Private notes, Custom email domain
- Essentials: $95/mo per workspace. Limits: Agents included 10, Customer Profiles 50000, Sub-inboxes 2, AI Credits $25, around 450 automated conversations. Includes: Customer data management, Omnichannel inbox, Workflow automation builder, Omnichannel AI Chatbot, Knowledge base
- Plus: $295/mo per workspace. Limits: Agents included 20+, Customer Profiles 200000, Sub-inboxes 5, AI Credits $75, around 1350 automated conversations. Includes: AI-First Support Suite, Unlimited Task automations, Ticketing system, 100+ integrations, White labelling
- Enterprise: Contact sales. Includes: Dedicated onboarding, Personalized SLA, Enhanced rate limits, Custom features, Team training
Alternatives in the directory: Aircall, AnnounceKit, Atlas, Attuned
Pricing page: https://crisp.chat/en/pricing/
Directory listing: https://stablemrr.com/p/crisp-chat

First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.