Hacker
Free
- agents
- Up to 2
- conversations
- 500/month
- data retention
- 30 days
- Live chat channel
- 500 conversations per month
- 30 days data retention
Chatwoot pricing
Open-source customer support platform combining live chat, email, WhatsApp, social channels and an AI agent in one inbox.
- Free plan
- Yes
- Paid from
- $19/mo
- Plans
- 4
- Free trial
- 15 days
What is Chatwoot?
Chatwoot is an open-source customer support platform that brings live chat, email, WhatsApp, Instagram, Messenger and voice calls into a single shared inbox. It includes Captain, an AI agent that answers routine questions from help center content and documents, drafts replies for agents and suggests FAQs. Teams use it for omnichannel support, canned macros, automations, auto-translation and a customizable chat widget, with an open API for integrations. It is aimed at support and sales teams of any size. It can be self-hosted or used on the cloud, and the site offers a free trial.
Plans and prices
Startups
$19/mo per agent
- conversations
- Unlimited
- Captain AI credits
- 300
- data retention
- 1 year
- All channels
- Unlimited conversations
- Help center
- 300 Captain AI credits
- 1 year data retention
Business
$39/mo per agent
- conversations
- Unlimited
- Captain AI credits
- 500
- data retention
- 2 years
- All channels
- Unlimited conversations
- Voice
- Help center
- Teams
- Automation rules
- 500 Captain AI credits
- 2 years data retention
Enterprise
$99/mo per agent
- conversations
- Unlimited
- Captain AI credits
- 800
- data retention
- 3 years
- All channels
- Unlimited conversations
- Voice
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
+ 2 more
- 800 Captain AI credits
- 3 years data retention
Prices in USD, as shown by chatwoot.com. Source: pricing page. Last checked October 30, 2026.
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See the prompt
I want to decide whether Chatwoot (chatwoot.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Chatwoot's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Team communication What it does: Open-source customer support platform combining live chat, email, WhatsApp, social channels and an AI agent in one inbox. Free trial: 15 days Plans: - Hacker: Free. Limits: agents Up to 2, conversations 500/month, data retention 30 days. Includes: Live chat channel, 500 conversations per month, 30 days data retention - Startups: $19/mo per agent. Limits: conversations Unlimited, Captain AI credits 300, data retention 1 year. Includes: All channels, Unlimited conversations, Help center, 300 Captain AI credits, 1 year data retention - Business: $39/mo per agent. Limits: conversations Unlimited, Captain AI credits 500, data retention 2 years. Includes: All channels, Unlimited conversations, Voice, Help center, Teams - Enterprise: $99/mo per agent. Limits: conversations Unlimited, Captain AI credits 800, data retention 3 years. Includes: All channels, Unlimited conversations, Voice, Help center, Teams Alternatives in the directory: Aircall, AnnounceKit, Atlas, Attuned Pricing page: https://www.chatwoot.com/pricing Directory listing: https://stablemrr.com/p/chatwoot-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
Pricing facts
- Pricing model
- Per seat
- Billing
- monthly
- Discounts
- Startups plan free for open source projects, Nonprofit discount available on request
About Chatwoot
- Platforms
- web, ios, api
- Security and compliance
- GDPR
- Integrations
- Slack, Linear, Google Translate, LeadSquared, Dialogflow, Cloudflare RealtimeKit, Stripe, Shopify, HubSpot, Zoho CRM, Attio, WooCommerce and 13 more
Features
- Omnichannel support desk
- Captain AI assistant
- Copilot reply suggestions
- Conversation summarization
- Help center
- Automation rules
- Teams
- SSO / SAML
- Audit logs
- API data export
Price history
No price changes recorded since we started tracking on October 30, 2026.
Alternatives to Chatwoot
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AircallCloud phone and customer communications platform with AI voice agents, shared inbox, and CRM integrations. | Team communication | No | $175/mo | 4 | Oct 29, 2026 |
| AnnounceKitProduct communication platform for publishing changelogs, in-app announcements, feature requests and NPS surveys. | Team communication | No | $49/mo | 7 | Oct 29, 2026 |
| AtlasCustomer support platform that unifies chat, email, Slack and SMS channels with AI agents for drafting, routing and automation. | Team communication | No | $39/mo | 4 | Oct 29, 2026 |
| AttunedPeople-science platform that maps each team member's intrinsic motivators and gives managers AI coaching for hard conversations. | Team communication | No | - | 3 | Oct 29, 2026 |
| AvochatoBusiness text messaging platform for managing SMS, calls, and live chat in a shared team inbox. | Team communication | No | $210/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from chatwoot.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.