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UserHelp pricing

Visual feedback and bug reporting tool that collects annotated screenshots, session recordings and technical details from website visitors.

Free plan
Yes
Paid from
$59/mo
Plans
2
Free trial
-

What is UserHelp?

UserHelp is a visual feedback and bug reporting tool for marketing and development agencies and software teams. A short script adds a feedback button to a website, letting visitors submit annotated screenshots, recorded video sessions and technical details such as error logs and network performance without creating an account. Teams review submissions in one place and reply by email or through a public forum, which helps during development and on live sites. The button design, placement and language can be customized. A free plan is available, with paid upgrades for more usage.

Plans and prices

Basic

Free

projects
1
  • Unlimited responses
  • One project
  • Categories for responses
  • UserHelp.co watermark
  • Annotated screenshots
  • Localization

Pro Recommended

-

Usage steps

  • one-time: $59
  • Unlimited responses
  • Unlimited sites
  • No watermark
  • Annotated screenshots
  • Localization
  • Team collaboration
  • Categories for responses
  • Error logs
  • + 4 more
    • Browser technical details
    • Email chat with users
    • Public discussion forums
    • Session recording

Prices in USD, as shown by userhelp.co. Source: pricing page. Last checked October 29, 2026.

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I want to decide whether UserHelp (userhelp.co) is the right tool and which plan to pick.
Below is what the StableMRR pricing directory read from UserHelp's own pricing page (last checked 2026-10-29). It can be out of date, so treat it as a starting point.

Category: Productivity / Forms and surveys
What it does: Visual feedback and bug reporting tool that collects annotated screenshots, session recordings and technical details from website visitors.
Plans:
- Basic: Free. Limits: projects 1. Includes: Unlimited responses, One project, Categories for responses, UserHelp.co watermark, Annotated screenshots
- Pro Recommended: -. Includes: Unlimited responses, Unlimited sites, No watermark, Annotated screenshots, Localization
Alternatives in the directory: AkioSurvey, AntForms, BasinCheck, Engage
Pricing page: https://www.userhelp.co/pricing
Directory listing: https://stablemrr.com/p/userhelp-co

First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.

Pricing facts

Pricing model
Flat price

Features

  • Unlimited responses
  • Annotated screenshots
  • Localization
  • Categories for responses
  • Team collaboration
  • Error logs
  • Browser technical details
  • Email chat with users
  • Public discussion forums
  • Session recording

Price history

No price changes recorded since we started tracking on October 29, 2026.

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How this page was made. Plans and prices are read automatically from userhelp.co's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.

UserHelp Pricing: Free Plan, Paid from $59/mo - StableMRR