Live chat and AI support bot
Tidio is a customer service platform built around Lyro, an AI agent that answers common questions from a business's own data and hands complex cases to a human team. It includes a shared help desk inbox for email, live chat, WhatsApp, Instagram and Facebook Messenger, plus Sales Flows that start conversations at set moments and product recommendations with revenue attribution. It suits ecommerce and service businesses that want to automate support and turn chats into sales. A free plan is available, with paid plans and custom AI agent options.
Free
$24.17/mo
$49.17/mo
$300/mo
Customcontact sales
$32.50/mo
$24.17/mo
Prices in USD, as shown by tidio.com. Source: pricing page. Last checked October 29, 2026.
Copy the prompt below and paste it into the agent you already use. It has the plans and prices from this page and asks you the right questions first.
I want to decide whether Tidio (tidio.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Tidio's own pricing page (last checked 2026-10-29). It can be out of date, so treat it as a starting point. Category: AI agents What it does: Live chat and AI support bot Free trial: 7 days Plans: - Free: Free. Limits: Billable conversations 50, Seats 10, Lyro AI conversations First 50 free lifetime, Flows visitors reached First 100 free. Includes: Live chat and ticketing, Email management, Basic analytics, Live visitors list, Operating hours - Starter: $24.17/mo. Limits: Billable conversations 100, Seats 10, Lyro AI Agent conversations 50 one-off, Flows visitors reached 100. Includes: Live chat and ticketing, Live visitors list, Operating hours, Basic analytics, Live chat channels - Growth: $49.17/mo. Limits: Billable conversations From 250, Seats 10. Includes: Advanced analytics, User permissions, Automatic chat assignment, Automatic reply, Live typing preview - Plus: $300/mo. Limits: Billable conversations Custom, Seats Custom. Includes: Premium support, Dedicated Success Manager, Discounted usage rates, Departments, Multiproject - Premium: Contact sales. Limits: Billable conversations Custom, Seats Custom. Includes: From 3000 Lyro AI conversations, Guaranteed 50% Lyro AI resolution rate, Pay-per-resolution billing, Mobile SDK, AI insights and CSAT - Lyro AI Agent: $32.50/mo. Limits: Lyro AI conversations From 50. Includes: Human handoff, Customizable communication style, Knowledge-based responses, Available as stand-alone product - Flows: $24.17/mo. Includes: Collect data, Quote request, Handle missed conversations, Available as stand-alone product Alternatives in the directory: Descript, Writesonic, You.com, Lex Pricing page: https://www.tidio.com/pricing/ Directory listing: https://stablemrr.com/p/tidio-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
No price changes recorded since we started tracking on October 29, 2026.
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| DescriptEdit audio and video like a document | AI agents | Yes | - | 5 | Oct 29, 2026 |
| WritesonicAI writer for articles and ads | AI agents | No | $79/mo | 4 | Oct 29, 2026 |
| You.comAI search and assistant | AI agents | Yes | - | 8 | Oct 29, 2026 |
| LexWord processor with built-in AI | AI agents | - | - | - | - |
| MemAI notes that organize themselves | AI agents | - | - | - | - |
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How this page was made. Plans and prices are read automatically from tidio.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.
