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Redpen pricing

Customer feedback and bug reporting tool that captures visual feedback with diagnostics and sends it to issue trackers.

Free plan
Yes
Paid from
$9.95/mo
Plans
3
Free trial
-

What is Redpen?

Redpen is customer feedback and bug reporting software for product, support, and QA teams. Users submit visual feedback and bug reports with automatically captured diagnostics, and the tool routes them into issue tracking systems such as Jira, Azure DevOps, GitHub Issues, HubSpot, and Slack. It supports use cases like frictionless customer feedback, agile product development, effective QA, and user acceptance testing. Redpen is offered as a free sign-up with a demo option and paid plans listed on its pricing page.

Plans and prices

Basic

Free

Maximum users
10
Tickets per user per month
20
Redpen Capture Widget
Developer Mode Only
  • Browser extension
  • Desktop apps
  • 10 users
  • 20 tickets per user per month
  • Jira integration
  • Azure DevOps integration
  • Slack integration
  • HubSpot integration
  • + 4 more
    • Screenshot capture
    • Annotate screenshots
    • One-click capture
    • Session replay

Standard

$9.95/mo per user

$7.95/mo billed yearlysave 20%

Maximum users
50
Tickets per user per month
50
Screen recording length
90 seconds
Video quality
HD (720), FHD (1080)
  • Browser extension
  • Desktop apps
  • 50 users
  • 50 tickets per user per month
  • Jira integration
  • Azure DevOps integration
  • Slack integration
  • HubSpot integration
  • + 4 more
    • GitHub Issues integration
    • Screenshot capture
    • Annotate screenshots
    • One-click capture

Enterprise

Customcontact sales

Maximum users
Unlimited
Tickets per user per month
Unlimited
GitHub Issues storage
Up to 1 GB
Screen recording length
Configurable
  • Browser extension
  • Desktop apps
  • Unlimited users
  • Unlimited tickets
  • Jira integration
  • Azure DevOps integration
  • Slack integration
  • HubSpot integration
  • + 4 more
    • GitHub Issues with 1 GB storage
    • Single sign-on
    • Custom issue tracking integration
    • Screenshot capture

Prices in USD, as shown by redpen.ai. Source: pricing page. Last checked October 30, 2026.

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Below is what the StableMRR pricing directory read from Redpen's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point.

Category: Productivity / Forms and surveys
What it does: Customer feedback and bug reporting tool that captures visual feedback with diagnostics and sends it to issue trackers.
Plans:
- Basic: Free. Limits: Maximum users 10, Tickets per user per month 20, Redpen Capture Widget Developer Mode Only. Includes: Browser extension, Desktop apps, 10 users, 20 tickets per user per month, Jira integration
- Standard: $9.95/mo per user ($7.95/mo billed yearly). Limits: Maximum users 50, Tickets per user per month 50, Screen recording length 90 seconds, Video quality HD (720), FHD (1080). Includes: Browser extension, Desktop apps, 50 users, 50 tickets per user per month, Jira integration
- Enterprise: Contact sales. Limits: Maximum users Unlimited, Tickets per user per month Unlimited, GitHub Issues storage Up to 1 GB, Screen recording length Configurable. Includes: Browser extension, Desktop apps, Unlimited users, Unlimited tickets, Jira integration
Alternatives in the directory: AkioSurvey, AntForms, BasinCheck, BlockSurvey
Pricing page: https://www.redpen.ai/pricing
Directory listing: https://stablemrr.com/p/redpen-ai

First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.

Pricing facts

Pricing model
Per seat
Billing
monthly or yearly
Discounts
20% annual discount

About Redpen

Platforms
web, ios, android, desktop, api
Integrations
Jira, Jira Cloud, Jira Software, Jira Service Desk, Azure DevOps, GitHub Issues, GitHub Actions, HubSpot, HubSpot Service Hub, Slack, Asana, ClickUp and 17 more

Features

  • Browser extension
  • Desktop apps
  • Redpen Capture Widget
  • Jira integration
  • Azure DevOps integration
  • Slack integration
  • HubSpot integration
  • GitHub Issues integration
  • Single sign-on
  • Custom issue tracking integration
  • Screenshot capture
  • Annotate screenshots
  • One-click capture
  • Session replay
  • Screen recording
  • Video editor
  • HD/FHD video quality
  • Configurable recording length
  • User context
  • Device context

Price history

No price changes recorded since we started tracking on October 30, 2026.

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How this page was made. Plans and prices are read automatically from redpen.ai's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.

Redpen Pricing: Free Plan, Paid from $9.95/mo - StableMRR