Knowledge base software for building a hosted help center and managing support articles with AI assistance.
KnowledgeBase is knowledge base software for customer support teams and the customers they serve. It provides a hosted help center where visitors find answers on their own, plus a dashboard where agents manage articles across multiple knowledge bases. Main features include AI article generation, AI search with QuickAnswer for direct answers, knowledge visualization, reporting, and LiveChat integration. It suits support teams that want to reduce case handling time and offer 24/7 self-service. It is sold with a free plan and a 14-day free trial, with paid plans listed on the pricing page.
$59/mo
$49/mo billed yearlysave 17%
Prices in USD, as shown by knowledgebase.com. Source: pricing page. Last checked October 30, 2026.
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I want to decide whether KnowledgeBase (knowledgebase.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from KnowledgeBase's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Notes and docs What it does: Knowledge base software for building a hosted help center and managing support articles with AI assistance. Free trial: 14 days Plans: - KnowledgeBase: $59/mo ($49/mo billed yearly). Limits: knowledge bases 1, articles Unlimited, seats Unlimited. Includes: AI content editor, Help center branding, QuickAnswer, Analytics, Custom domain Alternatives in the directory: 1explain, AFFiNE, Advanced File Manager, AfterFeed Pricing page: https://www.knowledgebase.com/pricing/ Directory listing: https://stablemrr.com/p/knowledgebase-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
No price changes recorded since we started tracking on October 30, 2026.
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| 1explainTurns video, audio, PDFs, or text into shareable step-by-step work instructions with links or QR codes. | Notes and docs | Yes | $19/mo | 3 | Oct 29, 2026 |
| AFFiNEOpen-source workspace that merges docs, whiteboards, databases and optional AI in one local-first platform. | Notes and docs | Yes | $6.75/mo | 6 | Oct 29, 2026 |
| Advanced File ManagerWordPress plugin for managing files and building document libraries from the dashboard without FTP. | Notes and docs | Yes | - | 4 | Oct 29, 2026 |
| AfterFeedBrowser extension that tracks the social posts you pay attention to and groups them into topics for later recall. | Notes and docs | No | $3.99/mo | 2 | Oct 29, 2026 |
| AfterInspectHome inspection report software that lets inspectors dictate findings, capture photos and generate branded PDF reports on site. | Notes and docs | No | $49/mo | 2 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from knowledgebase.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.
