Freelancer
$29/mo
$24.92/mo billed yearlysave 14%
- agents
- 1
- Core support features
- iOS and Android apps
- Custom domain
- Unlimited storage
J
Jitbit pricing
Email-first help desk and IT ticketing software for customer support teams, available as hosted SaaS or self-hosted.
- Free plan
- No
- Paid from
- $29/mo
- Plans
- 4
- Free trial
- -
What is Jitbit?
Jitbit is a help desk and IT ticketing system built around email, letting support teams forward messages into a shared inbox and manage tickets from one place. It suits customer support and IT service teams that need email processing, automation rules, canned responses, a knowledge base and reporting. AI features draft and summarize ticket replies, and integrations cover Slack, Jira, Google Drive and Zapier alongside an API and webhooks. Native iOS and Android apps are included. It is sold as hosted SaaS with a free trial, and a self-hosted version is also available.
Plans and prices
Startup
$69/mo
$58.25/mo billed yearlysave 16%
- agents
- 4
- Core support features
- iOS and Android apps
- Custom domain
- Unlimited AI credits
- Unlimited storage
Company
$129/mo
$108.25/mo billed yearlysave 16%
- agents
- 7
- Core support features
- iOS and Android apps
- Custom domain
- Unlimited AI credits
- Downloadable backup
- Hide powered by Jitbit
- Unlimited storage
Enterprise
$249/mo
$208.25/mo billed yearlysave 16%
- agents
- 9, $29 extra
- Core support features
- iOS and Android apps
- Custom domain
- Unlimited AI credits
- Downloadable backup
- Hide powered by Jitbit
- Expedited support
- HIPAA compliance, BAA
+ 1 more
- Unlimited storage
Prices in USD, as shown by jitbit.com. Source: pricing page. Last checked October 30, 2026.
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I want to decide whether Jitbit (jitbit.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Jitbit's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity What it does: Email-first help desk and IT ticketing software for customer support teams, available as hosted SaaS or self-hosted. Plans: - Freelancer: $29/mo ($24.92/mo billed yearly). Limits: agents 1. Includes: Core support features, iOS and Android apps, Custom domain, Unlimited storage - Startup: $69/mo ($58.25/mo billed yearly). Limits: agents 4. Includes: Core support features, iOS and Android apps, Custom domain, Unlimited AI credits, Unlimited storage - Company: $129/mo ($108.25/mo billed yearly). Limits: agents 7. Includes: Core support features, iOS and Android apps, Custom domain, Unlimited AI credits, Downloadable backup - Enterprise: $249/mo ($208.25/mo billed yearly). Limits: agents 9, $29 extra. Includes: Core support features, iOS and Android apps, Custom domain, Unlimited AI credits, Downloadable backup Alternatives in the directory: AI Dashboard Generator, Air, Archilogic, BambooHR Pricing page: https://www.jitbit.com/saas-helpdesk/purchase/ Directory listing: https://stablemrr.com/p/jitbit-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
Pricing facts
- Pricing model
- Flat price
- Billing
- monthly or yearly
- Discounts
- annual
About Jitbit
- Founded
- 2005
- Headquarters
- United Kingdom
- Platforms
- ios, android, api
- Integrations
- Slack, Jira, Github, Dropbox, Google Drive, Asana, Harvest, Visual Studio Online, Zapier, Gmail, Microsoft Teams, Teamviewer and 17 more
Features
- Helpdesk ticketing
- Unlimited storage
- Custom domain
- iOS and Android apps
- Unlimited AI credits
- Downloadable backup
- Hide powered by Jitbit
- Expedited support
- HIPAA compliance, BAA
Price history
No price changes recorded since we started tracking on October 30, 2026.
Alternatives to Jitbit
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AI Dashboard GeneratorGenerates interactive business dashboards from natural language prompts and connected data sources. | Productivity | No | $29/mo | 3 | Oct 29, 2026 |
| AirOnline HR software for small and medium businesses that centralizes people records, onboarding, time off and expenses. | Productivity | Yes | - | 3 | Oct 30, 2026 |
| ArchilogicTurns building floor plans into structured, queryable spatial data that connects to workplace and property systems. | Productivity | Yes | - | 4 | Oct 29, 2026 |
| BambooHRCloud HR platform for employee records, hiring, onboarding, payroll, benefits, time tracking and performance management. | Productivity | No | - | 3 | Oct 29, 2026 |
| BasedashBusiness intelligence platform with an AI data analyst, dashboards, embedded analytics, ETL and a managed warehouse. | Productivity | No | $1,000/mo | 2 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from jitbit.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.