HelpSpace pricing

I want to decide whether HelpSpace (helpspace.com) is the right tool and which plan to pick.
Below is what the StableMRR pricing directory read from HelpSpace's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point.

Category: Productivity
What it does: Help desk software that unifies customer tickets, team tasks, and a self-service knowledge base in one place.
Free trial: 15 days
Plans:
- Starter: $12/mo per user. Limits: Users Up to 5, Email Channels 2, Docs Sites 1, Task Boards 2. Includes: Email channels, Docs sites, Task boards, Ticket management, Task management
- Team: $20/mo per user. Limits: Users Up to 15, Email Channels 4, Docs Sites 3, Task Boards 4. Includes: Email channels, Docs sites, Task boards, Docs multi language, Docs article versioning
- Business: $40/mo per user. Limits: Users No user limit, Email Channels 10, Docs Sites 5, Task Boards 10. Includes: Email channels, Docs sites, Task boards, Docs multi language, Docs article versioning
Alternatives in the directory: AI Dashboard Generator, Air, Archilogic, BambooHR
Pricing page: https://helpspace.com/pricing
Directory listing: https://stablemrr.com/p/helpspace-com

First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.