StableMRR
HelpSite logo

HelpSite pricing

Knowledge base software for building AI-searchable public help centers and private internal documentation.

Free plan
No
Paid from
$49/mo
Plans
3
Free trial
14 days

What is HelpSite?

HelpSite is a hosted knowledge base platform for support, operations, and founder-led teams that need a public help center and private internal documentation in one place. It offers fast search, multiple sites, themes and branding, an AI chatbot that answers from your own articles, an MCP server for connecting to AI tools, an AI knowledge base generator, and analytics on searches and content gaps. A short brief or existing docs can seed a starter knowledge base, with every article reviewed before publishing. It is sold with a free trial that includes sample drafts.

Plans and prices

Starter

$49/mo

$40.83/mo billed yearlysave 17%

AI KB Generator articles per month
50
Team members
3
Knowledge bases
2
  • Unlimited articles
  • AI KB Generator
  • AI article writer
  • Custom domain and SSL
  • Theme customization
  • Version history and rollback
  • Public, private, or hybrid knowledge bases
  • Core analytics
  • + 1 more
    • Email support

Pro

$99/mo

$82.50/mo billed yearlysave 17%

AI KB Generator articles per month
250
Team members
15
Knowledge bases
5
  • Everything in Starter
  • AI Chatbot
  • Remove HelpSite branding
  • Custom layouts (full HTML/CSS)
  • Custom redirects
  • MCP server and API access
  • Advanced analytics
  • Priority email support

Max

$199/mo

$165.83/mo billed yearlysave 17%

AI KB Generator articles per month
1,000
Team members
Unlimited
Knowledge bases
25
  • Everything in Pro
  • Custom roles and permissions
  • Article assignments and review workflows
  • Priority email support

Prices in USD, as shown by helpsite.com. Source: pricing page. Last checked October 30, 2026.

Not sure which HelpSite plan fits? Talk it through with your AI agent

Copy the prompt below and paste it into the agent you already use. It has the plans and prices from this page and asks you the right questions first.

See the prompt
I want to decide whether HelpSite (helpsite.com) is the right tool and which plan to pick.
Below is what the StableMRR pricing directory read from HelpSite's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point.

Category: Productivity / Notes and docs
What it does: Knowledge base software for building AI-searchable public help centers and private internal documentation.
Free trial: 14 days
Plans:
- Starter: $49/mo ($40.83/mo billed yearly). Limits: AI KB Generator articles per month 50, Team members 3, Knowledge bases 2. Includes: Unlimited articles, AI KB Generator, AI article writer, Custom domain and SSL, Theme customization
- Pro: $99/mo ($82.50/mo billed yearly). Limits: AI KB Generator articles per month 250, Team members 15, Knowledge bases 5. Includes: Everything in Starter, AI Chatbot, Remove HelpSite branding, Custom layouts (full HTML/CSS), Custom redirects
- Max: $199/mo ($165.83/mo billed yearly). Limits: AI KB Generator articles per month 1,000, Team members Unlimited, Knowledge bases 25. Includes: Everything in Pro, Custom roles and permissions, Article assignments and review workflows, Priority email support
Alternatives in the directory: 1explain, AFFiNE, Advanced File Manager, AfterFeed
Pricing page: https://www.helpsite.com/pricing
Directory listing: https://stablemrr.com/p/helpsite-com

First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.

Pricing facts

Pricing model
Flat price
Billing
monthly or yearly
Discounts
Annual billing is two months free

About HelpSite

Founded
2016
Integrations
Claude, Google Drive, Zendesk, Intercom, Help Scout, Freshdesk, Helpjuice, Document360, Notion

Features

  • Smart knowledge base
  • Lightning-fast search
  • Multiple sites
  • Private internal KB
  • Themes and branding
  • AI chatbot
  • MCP Server
  • AI KB Generator
  • Analytics
  • Assignments
  • Custom domain and SSL
  • Version history and rollback

Price history

No price changes recorded since we started tracking on October 30, 2026.

Alternatives to HelpSite

Newsletter

Get a note when HelpSite or its alternatives change their prices

Price changes and new tools, once or twice a month. No pitches, unsubscribe in one click.

No spam. By subscribing you accept the privacy policy. Unsubscribe any time.

How this page was made. Plans and prices are read automatically from helpsite.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.