Knowledge base software for publishing help centers and self-service support content with AI answers.
HelpDocs is knowledge base software for support and documentation teams. It lets teams write and organize articles in one shared workspace, then publish a public help center and embed answers in a product, Slack, or AI assistants. Features include an AI answer widget, a Lighthouse embed widget, an MCP server for AI clients, multilingual translation, permissions with SSO and audit trails, and content analytics. It is aimed at customer support, success, and documentation teams that want to deflect tickets with self-service. A 14-day free trial is offered with no credit card required.
$129/mo per seat
$99/mo billed yearlysave 23%
$299/mo per seat
$239/mo billed yearlysave 20%
$499/mo per seat
$399/mo billed yearlysave 20%
Prices in USD, as shown by helpdocs.io. Source: pricing page. Last checked October 30, 2026.
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I want to decide whether HelpDocs (helpdocs.io) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from HelpDocs's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Productivity / Notes and docs What it does: Knowledge base software for publishing help centers and self-service support content with AI answers. Free trial: 14 days Plans: - Sprout: $129/mo per seat ($99/mo billed yearly). Limits: editors 5, AI credits 1,000 per month, languages 3, contact form submissions 1,000, machine translations 10 per month, historical analytics 90 days. Includes: AI drafts, rewrites and Ask AI, AI meta, alt text and search tags, Lighthouse widget, Custom CSS and JavaScript, Unlimited viewers - Bloom: $299/mo per seat ($239/mo billed yearly). Limits: editors 15, AI credits 5,000 per month, languages 20, contact form submissions 5,000, machine translations 100 per month, historical analytics 180 days. Includes: Everything in Sprout, AI improve and style enforcement, Advanced permissioning, Audit trail, Embedded SSO (JWT) - Harvest: $499/mo per seat ($399/mo billed yearly). Limits: editors 25, AI credits 10,000 per month, languages Unlimited, contact form submissions 25,000, machine translations 500 per month, historical analytics 365 days. Includes: Everything in Bloom, SSO with anonymous mode, IP restriction and custom HTTP headers, 2 additional domains, Unlimited languages Alternatives in the directory: 1explain, AFFiNE, Advanced File Manager, AfterFeed Pricing page: https://www.helpdocs.io/pricing/ Directory listing: https://stablemrr.com/p/helpdocs-io First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
No price changes recorded since we started tracking on October 30, 2026.
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| 1explainTurns video, audio, PDFs, or text into shareable step-by-step work instructions with links or QR codes. | Notes and docs | Yes | $19/mo | 3 | Oct 29, 2026 |
| AFFiNEOpen-source workspace that merges docs, whiteboards, databases and optional AI in one local-first platform. | Notes and docs | Yes | $6.75/mo | 6 | Oct 29, 2026 |
| Advanced File ManagerWordPress plugin for managing files and building document libraries from the dashboard without FTP. | Notes and docs | Yes | - | 4 | Oct 29, 2026 |
| AfterFeedBrowser extension that tracks the social posts you pay attention to and groups them into topics for later recall. | Notes and docs | No | $3.99/mo | 2 | Oct 29, 2026 |
| AfterInspectHome inspection report software that lets inspectors dictate findings, capture photos and generate branded PDF reports on site. | Notes and docs | No | $49/mo | 2 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from helpdocs.io's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.
