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Elevio pricing

In-app support and knowledge platform that delivers contextual help, guides and a hosted knowledge base to customers.

Free plan
No
Paid from
$155/mo
Plans
4
Free trial
14 days

What is Elevio?

Elevio is a customer support and knowledge delivery platform for SaaS companies and enterprise teams. It embeds contextual help, search, suggestions and onboarding hotspots directly inside a product, and hosts a knowledge base for documentation. Support, customer success, product and content teams use it to deflect tickets, guide new users and gather feedback on content. Features include an embeddable assistant, in-app helpers and hotspots, embedded elements, a hosted knowledge base and Knowledge Centered Service workflows. It is sold as a subscription with a 14 day free trial.

Plans and prices

Starter

$155/mo

$125/mo billed yearlysave 19%

Team members
3
Page views
1,000,000
  • Visualizer point and click tool
  • Unlimited articles
  • Basic modules
  • Basic hosted KB

Regular

$229/mo

$189/mo billed yearlysave 17%

Team members
5
Page views
1,000,000
  • Help desk integrations
  • Article interlinking and permissions
  • Advanced modules
  • Customised hosted KB
  • Reporting and analytics

Premium

$469/mo

$389/mo billed yearlysave 17%

Team members
10
Page views
1,000,000
  • Article auto-syncing
  • Multi-lingual content
  • Priority support

Enterprise

Customcontact sales

  • Higher volume
  • SLA
  • Custom terms

Prices in USD, as shown by elev.io. Source: pricing page. Last checked October 30, 2026.

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I want to decide whether Elevio (elev.io) is the right tool and which plan to pick.
Below is what the StableMRR pricing directory read from Elevio's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point.

Category: Productivity
What it does: In-app support and knowledge platform that delivers contextual help, guides and a hosted knowledge base to customers.
Free trial: 14 days
Plans:
- Starter: $155/mo ($125/mo billed yearly). Limits: Team members 3, Page views 1,000,000. Includes: Visualizer point and click tool, Unlimited articles, Basic modules, Basic hosted KB
- Regular: $229/mo ($189/mo billed yearly). Limits: Team members 5, Page views 1,000,000. Includes: Help desk integrations, Article interlinking and permissions, Advanced modules, Customised hosted KB, Reporting and analytics
- Premium: $469/mo ($389/mo billed yearly). Limits: Team members 10, Page views 1,000,000. Includes: Article auto-syncing, Multi-lingual content, Priority support
- Enterprise: Contact sales. Includes: Higher volume, SLA, Custom terms
Alternatives in the directory: AI Dashboard Generator, Air, Archilogic, BambooHR
Pricing page: https://elev.io/pricing
Directory listing: https://stablemrr.com/p/elev-io

First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.

Pricing facts

Pricing model
Flat price
Billing
monthly or yearly

About Elevio

Headquarters
Australia
Platforms
api
Integrations
Desk.com, Freshdesk, Help Scout, Groove, Teamwork Desk, UserVoice, HelpDocs, WordPress, Slack, StatusPage, Chatlio, Chatra and 12 more

Features

  • Embeddable assistant
  • Hotspots and helpers
  • Embedded elements
  • Hosted knowledge base
  • Knowledge Centered Service
  • Integrations
  • Reporting and analytics
  • Multi-lingual content
  • Article access control
  • JavaScript API

Price history

No price changes recorded since we started tracking on October 30, 2026.

Alternatives to Elevio

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How this page was made. Plans and prices are read automatically from elev.io's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.