Free
Free
- channels
- 1
- projects
- 1
- dashboards
- 1
- One channel
- One project
- AI chat
- Basic AI summaries
- One dashboard
- AI clustering
- AI Docs
- Comments and mentions
+ 4 more
- Highlight reels
- Calendar sync
- Search
- API access
Dovetail pricing
Customer intelligence platform that turns calls, tickets, surveys and interviews into structured, searchable customer context.
- Free plan
- Yes
- Paid from
- -
- Plans
- 2
- Free trial
- -
What is Dovetail?
Dovetail is a customer intelligence platform for research, product, design, customer experience and sales teams. It connects sources such as call recordings, support tickets, surveys and interviews, then indexes and classifies the feedback into themes, topics and sentiment. Features include AI analysis, chat over customer data, dashboards, a research repository, digital twins of customer segments, agents, and API, CLI and MCP connectors that bring customer context into other AI tools. It is sold as a subscription with a free trial and a book a demo option for enterprise buyers.
Plans and prices
Enterprise
Customcontact sales
- channels
- Unlimited
- projects
- Unlimited
- dashboards
- Unlimited
- Docs
- Unlimited
- Unlimited Agents
- Unlimited channels
- Dashboards
- Unlimited projects
- Unlimited Docs
- Unlimited free chat queries
- Advanced AI features
- Data redaction
+ 4 more
- Access control
- Priority support
- Onboarding assistance
- Single sign-on
Prices in USD, as shown by dovetail.com. Source: pricing page. Last checked October 30, 2026.
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I want to decide whether Dovetail (dovetail.com) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Dovetail's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: AI agents / AI search and research What it does: Customer intelligence platform that turns calls, tickets, surveys and interviews into structured, searchable customer context. Plans: - Free: Free. Limits: channels 1, projects 1, dashboards 1. Includes: One channel, One project, AI chat, Basic AI summaries, One dashboard - Enterprise: Contact sales. Limits: channels Unlimited, projects Unlimited, dashboards Unlimited, Docs Unlimited. Includes: Unlimited Agents, Unlimited channels, Dashboards, Unlimited projects, Unlimited Docs Alternatives in the directory: AINave, Agent Idea Hub, AskYourDatabase, Askee Pricing page: https://dovetail.com/pricing/ Directory listing: https://stablemrr.com/p/dovetail-com First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
Pricing facts
- Pricing model
- Freemium
- Billing
- monthly
- Refund policy
- No refund for remaining time after cancellation
About Dovetail
- Platforms
- api
- Security and compliance
- ISO 27001, GDPR, HIPAA
- Integrations
- Gong, Salesforce Service Cloud, Qualtrics, Google Play Store, G2 reviews, Claude, Cursor, ChatGPT, Copilot, Slack, Teams, Jira and 5 more
Features
- AI chat
- AI summaries
- AI Dashboards
- AI clustering
- AI Agents
- AI Docs
- AI translation
- AI suggested actions
- Highlight reels
- Comments and mentions
- Single sign-on
- Access control
- Data redaction
- Audit log
- API access
- Salesforce CRM
- HubSpot CRM
- Queries in Slack and Teams
- Onboarding services
- Customer success management
Price history
No price changes recorded since we started tracking on October 30, 2026.
Alternatives to Dovetail
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AINaveDirectory and news site where AI builders discover new AI tools, launch their own products, and follow AI news and events. | AI search and research | Yes | - | 2 | Oct 29, 2026 |
| Agent Idea HubA ranked database of AI agent business ideas with build blueprints, tech stacks and monetization guides for builders. | AI search and research | No | - | 1 | Oct 29, 2026 |
| AskYourDatabaseChat with SQL databases in natural language to get SQL queries, answers, and charts. | AI search and research | No | $49/mo | 4 | Oct 29, 2026 |
| AskeeChrome extension that lets users chat with any web page, YouTube video, or document and get cited answers. | AI search and research | Yes | $6.99/mo | 2 | Oct 29, 2026 |
| BlazeSQLAI data analyst that connects to SQL databases to answer questions, generate queries, and build dashboards. | AI search and research | No | $400/mo | 3 | Oct 30, 2026 |
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How this page was made. Plans and prices are read automatically from dovetail.com's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.