Free
Free
- seats
- 1 seat only
- conversations
- 200 conversations/month
- chatbots
- 1 chatbot only
- documents
- 20 documents
- AI Agent
- AI Auto Reply
- Workflow
- Live Chat
- Help Desk
C
CX Genie pricing
No-code AI customer support platform with AI agents, live chat, helpdesk, and ticket management.
- Free plan
- Yes
- Paid from
- $39.99/mo
- Plans
- 5
- Free trial
- -
What is CX Genie?
CX Genie is a no-code AI customer engagement platform for customer support teams, agencies, and e-commerce businesses. It lets users build AI agents and automated workflows to answer chats, qualify leads, and hand off to human agents. Main features include AI auto-reply, live chat, helpdesk, ticket management, multi-channel support, CSAT reporting, and lead collection forms. It is sold on a subscription basis with a free plan, tiered paid plans, and an enterprise option, and the page states no credit card is required to start.
Plans and prices
Starter
$39.99/mo
$33.67/mo billed yearlysave 16%
- seats
- 5 seats
- conversations
- 5,000 conversations/month
- chatbots
- Unlimited Chatbot
- documents
- 100 documents
- integrations
- 10+ integrations
- AI Agent
- AI Auto Reply
- Workflow
- Live Chat
- Help Desk
Team
$89.99/mo
$75.67/mo billed yearlysave 16%
- seats
- 15 seats
- conversations
- 15,000 conversations/month
- chatbots
- Unlimited Chatbot
- documents
- Unlimited documents
- integrations
- 10+ integrations
- Ticket
- Mailbox
- AI Suggestions
- Chat management
- Ticket management
Business
$249.99/mo
$219.67/mo billed yearlysave 12%
- seats
- Unlimited seats
- conversations
- 60,000 conversations/month
- chatbots
- Unlimited Chatbot
- documents
- Unlimited documents
- integrations
- 10+ integrations
- Bot for Multiple Brands
- White Label
- Email box
- API Access
- AI Suggestions
Enterprise
Customcontact sales
- seats
- Unlimited seats
- conversations
- Based on request
- chatbots
- Based on request
- Custom AI Training Model
- SAML SSO
- Customized AI Model
- 24/7 Support
- 99.9% SLA commitment
- Dedicated infrastructure
Prices in USD, as shown by cxgenie.ai. Source: pricing page. Last checked October 30, 2026.
Not sure which CX Genie plan fits? Talk it through with your AI agent
Copy the prompt below and paste it into the agent you already use. It has the plans and prices from this page and asks you the right questions first.
See the prompt
I want to decide whether CX Genie (cxgenie.ai) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from CX Genie's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: AI agents / Chatbots and agent builders What it does: No-code AI customer support platform with AI agents, live chat, helpdesk, and ticket management. Plans: - Free: Free. Limits: seats 1 seat only, conversations 200 conversations/month, chatbots 1 chatbot only, documents 20 documents. Includes: AI Agent, AI Auto Reply, Workflow, Live Chat, Help Desk - Starter: $39.99/mo ($33.67/mo billed yearly). Limits: seats 5 seats, conversations 5,000 conversations/month, chatbots Unlimited Chatbot, documents 100 documents, integrations 10+ integrations. Includes: AI Agent, AI Auto Reply, Workflow, Live Chat, Help Desk - Team: $89.99/mo ($75.67/mo billed yearly). Limits: seats 15 seats, conversations 15,000 conversations/month, chatbots Unlimited Chatbot, documents Unlimited documents, integrations 10+ integrations. Includes: Ticket, Mailbox, AI Suggestions, Chat management, Ticket management - Business: $249.99/mo ($219.67/mo billed yearly). Limits: seats Unlimited seats, conversations 60,000 conversations/month, chatbots Unlimited Chatbot, documents Unlimited documents, integrations 10+ integrations. Includes: Bot for Multiple Brands, White Label, Email box, API Access, AI Suggestions - Enterprise: Contact sales. Limits: seats Unlimited seats, conversations Based on request, chatbots Based on request. Includes: Custom AI Training Model, SAML SSO, Customized AI Model, 24/7 Support, 99.9% SLA commitment Alternatives in the directory: Botpress, Chatbase, CruiseGPT, Landbot Pricing page: https://cxgenie.ai/pricing Directory listing: https://stablemrr.com/p/cxgenie-ai First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
Pricing facts
- Pricing model
- Mixed
- Billing
- monthly or yearly
- Discounts
- Annual billing saves up to 16%
About CX Genie
- Platforms
- web
- Security and compliance
- ISO 27001
- Integrations
- Facebook Messenger, Google Workspace, Stripe, Discord
Features
- AI Agent
- AI Auto Reply
- Workflow
- Live Chat
- Help Desk
- Ticket management
- Mailbox
- White Label
- API Access
- SAML SSO
- Custom AI Training Model
Price history
No price changes recorded since we started tracking on October 30, 2026.
Alternatives to CX Genie
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| BotpressPlatform for building chatbots and agents | Chatbots and agent builders | Yes | - | 4 | Oct 29, 2026 |
| ChatbaseCustom AI chatbot trained on your data | Chatbots and agent builders | No | $40/mo | 4 | Oct 29, 2026 |
| CruiseGPTAI cruise planning assistant that answers questions about cruise lines, ships, cabins, ports and loyalty programmes. | Chatbots and agent builders | Yes | $9.99/mo | 4 | Oct 29, 2026 |
| LandbotNo-code chatbots for lead capture | Chatbots and agent builders | Yes | €40/mo | 5 | Oct 29, 2026 |
| LindyAI assistant that runs workflows | Chatbots and agent builders | Yes | $49.99/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from cxgenie.ai's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.