Core
$19/mo per seat
- AI Conversations included
- 10 /mo
- AI Live Chat
- Help Center
- Flows
- Integrations and API
- NPS Surveys
- AI Only support option
C
Customerly pricing
AI customer support agent that resolves tickets across chat, email, WhatsApp and Messenger using company data.
- Free plan
- No
- Paid from
- $19/mo
- Plans
- 4
- Free trial
- -
What is Customerly?
Customerly is an AI customer support platform built around an AI agent that resolves tickets end to end rather than only replying. It connects to knowledge base, billing and customer data to take actions such as processing refunds or recovering churn, and escalates to human agents when needed. The agent works across live chat, email, WhatsApp, Facebook Messenger and mobile apps. It suits support and customer success teams in SaaS, fintech, edtech and travel. A free trial and a demo are offered.
Plans and prices
Growth
$69/mo per seat
- AI Conversations included
- 20 /mo
- AI Live Chat
- Help Center
- Flows
- Integrations and API
- NPS Surveys
- CSAT Surveys
- AI-first with 48h reply
Ultimate
$99/mo per seat
- AI Conversations included
- 50 /mo
- AI Live Chat
- Help Center
- Flows
- Integrations and API
- NPS Surveys
- CSAT Surveys
- Flow API Access
- Multi-Language Help Center
+ 4 more
- Instant Translate
- Team Analytics and Reports
- Identity Verification
- Under 30 mins reply
Aura AI Agent
-
Usage steps
- per AI conversation: -
- Trains on help center
- Resolves conversations end to end
- AI Missions actions
- Escalates to humans with context
- Credits never expire
Prices in USD, as shown by customerly.io. Source: pricing page. Last checked October 30, 2026.
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Copy the prompt below and paste it into the agent you already use. It has the plans and prices from this page and asks you the right questions first.
See the prompt
I want to decide whether Customerly (customerly.io) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Customerly's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: AI agents / Chatbots and agent builders What it does: AI customer support agent that resolves tickets across chat, email, WhatsApp and Messenger using company data. Plans: - Core: $19/mo per seat. Limits: AI Conversations included 10 /mo. Includes: AI Live Chat, Help Center, Flows, Integrations and API, NPS Surveys - Growth: $69/mo per seat. Limits: AI Conversations included 20 /mo. Includes: AI Live Chat, Help Center, Flows, Integrations and API, NPS Surveys - Ultimate: $99/mo per seat. Limits: AI Conversations included 50 /mo. Includes: AI Live Chat, Help Center, Flows, Integrations and API, NPS Surveys - Aura AI Agent: -. Includes: Trains on help center, Resolves conversations end to end, AI Missions actions, Escalates to humans with context, Credits never expire Alternatives in the directory: Botpress, Chatbase, CruiseGPT, Landbot Pricing page: https://www.customerly.io/pricing/ Directory listing: https://stablemrr.com/p/customerly-io First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
Pricing facts
- Pricing model
- Per seat
- Billing
- monthly or yearly
- Discounts
- 2 months off with annual billing
About Customerly
- Headquarters
- Ireland
- Platforms
- web, ios, android, api
- Security and compliance
- GDPR
- Integrations
- WhatsApp, Facebook Messenger, Microsoft Azure OpenAI Service, Pinecone, Amazon Web Services
Features
- AI Customer Support Suite
- AI Live Chat
- Help Center
- Flows
- Integrations and API
- NPS Surveys
- CSAT Surveys
- AI Missions
- Multi-Language Help Center
- Instant Translate
- Team Analytics and Reports
- Identity Verification
Price history
No price changes recorded since we started tracking on October 30, 2026.
Alternatives to Customerly
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| BotpressPlatform for building chatbots and agents | Chatbots and agent builders | Yes | - | 4 | Oct 29, 2026 |
| ChatbaseCustom AI chatbot trained on your data | Chatbots and agent builders | No | $40/mo | 4 | Oct 29, 2026 |
| CruiseGPTAI cruise planning assistant that answers questions about cruise lines, ships, cabins, ports and loyalty programmes. | Chatbots and agent builders | Yes | $9.99/mo | 4 | Oct 29, 2026 |
| LandbotNo-code chatbots for lead capture | Chatbots and agent builders | Yes | €40/mo | 5 | Oct 29, 2026 |
| LindyAI assistant that runs workflows | Chatbots and agent builders | Yes | $49.99/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from customerly.io's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.