Customer engagement platform for building personalized automated messaging journeys across email, push, SMS, and in-app channels.
Customer.io is a customer engagement platform for marketing and lifecycle teams that need to automate personalized messaging. It combines customer data, segmentation, and multi-channel campaigns across email, push, SMS, WhatsApp, and in-app messages. Journeys let teams build automated flows with triggers and logic, while Audiences handles data-driven segmentation and Design Studio creates messages at scale. Analytics and an AI Agent help configure automations and review campaign performance. It is sold with a 14-day free trial and paid plans, and it targets growth, lifecycle, and retention teams at companies of various sizes.
$100/mo
-
$1,000/mo billed yearly
Customcontact sales
Prices in USD, as shown by customer.io. Source: pricing page. Last checked October 30, 2026.
Copy the prompt below and paste it into the agent you already use. It has the plans and prices from this page and asks you the right questions first.
I want to decide whether Customer.io (customer.io) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Customer.io's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: Marketing / Email marketing What it does: Customer engagement platform for building personalized automated messaging journeys across email, push, SMS, and in-app channels. Plans: - Essentials: $100/mo. Limits: Profiles 5,000, Emails per month 1M, Object types 2, Workspaces 2, Custom execution skills 3, Routines tasks 1. Includes: AI Agent core skills, Visual workflow builder, Email and community support, Basic data integrations, Transactional emails - Premium: - ($1,000/mo billed yearly). Limits: Object types 10, Custom execution skills 10, Routines tasks 5, Routines frequency Daily, Workspaces Unlimited, Inbox previews 25. Includes: Custom profile and email volume, Elevated Agent limits, Daily Routines, Premium chat and email support, 90-day onboarding support - Enterprise: Contact sales. Limits: Workspaces Unlimited, Inbox previews 25. Includes: Best profile and email pricing, Custom Agent limits, Priority technical support, Migration support, Dedicated Customer Success Manager Alternatives in the directory: Acumbamail, AddEvent, Bento, Bounceless Pricing page: https://customer.io/pricing Directory listing: https://stablemrr.com/p/customer-io First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
No price changes recorded since we started tracking on October 30, 2026.
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| AcumbamailEmail and SMS marketing platform for creating campaigns, landing pages, websites and surveys from one tool. | Email marketing | Yes | - | 4 | Oct 29, 2026 |
| AddEventLets users add events to their calendars and helps organizers share events, collect RSVPs, and send reminders. | Email marketing | Yes | $36/mo | 4 | Oct 29, 2026 |
| BentoEmail marketing platform for campaigns, automations and transactional email with pre-send checks and delivery logs. | Email marketing | No | $29/mo | 3 | Oct 29, 2026 |
| BouncelessEmail verification service that checks addresses for invalid and risky contacts before sending campaigns. | Email marketing | Yes | $19/mo | 5 | Oct 30, 2026 |
| BybrandWeb app for centrally creating, deploying and managing branded HTML email signatures for employees. | Email marketing | No | $8/mo | 1 | Oct 30, 2026 |
Price changes and new tools, once or twice a month. No pitches, unsubscribe in one click.
How this page was made. Plans and prices are read automatically from customer.io's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.
