CometChat pricing

I want to decide whether CometChat (cometchat.com) is the right tool and which plan to pick.
Below is what the StableMRR pricing directory read from CometChat's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point.

Category: Developer tools / API tools
What it does: In-app chat, voice and video calling SDKs, APIs and UI kits for web and mobile apps.
Plans:
- Build: Free. Limits: Monthly Active Users 100, Concurrent connections 25, Messages per month Unlimited, Message retention 6 months. Includes: Rich in-app chat, Push notifications, Basic moderation, Global EDGE network
- Basic: - ($239/mo billed yearly). Limits: Monthly Active Users As per tier, MAU overage rate $0.10 per MAU, Concurrent connections 5% MAU included, Concurrent connections overage rate $1 per concurrent, Message retention 6 months. Includes: Rich in-app chat, Push notifications, Basic moderation, Global EDGE network
- Advanced: - ($359/mo billed yearly). Limits: Monthly Active Users As per tier, MAU overage rate $0.10 per MAU, Concurrent connections 5% MAU included, Concurrent connections overage rate $1 per concurrent, Message retention 6 months. Includes: AI rule-based moderation, Email and SMS notifications, Multi-tenancy, AI smart replies and summaries, In-depth insights
- Enterprise: Contact sales. Limits: Monthly Active Users As per tier, Concurrent connections 10% MAU included, Message retention 6 months. Includes: Zero overages, OpenAI-powered moderation, OpenAI-powered insights, 10% concurrency included, Single Sign On (SSO)
Alternatives in the directory: 1DevTool, 1Lookup, 0x, 100ms
Pricing page: https://www.cometchat.com/pricing
Directory listing: https://stablemrr.com/p/cometchat-com

First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.