Free+
Free
- CX seats
- 2
- Team seats
- 30
- Basic AI chat support
- Limited prompt settings
- Basic AI marketing
- Chat, video meetings, documents
Channel pricing
AI business platform combining customer support automation, team collaboration, and analytics in one workspace.
- Free plan
- Yes
- Paid from
- $200/mo
- Plans
- 4
- Free trial
- 14 days
What is Channel?
Channel.io is an AI business platform built around customer conversations. Its Channel Talk product uses an AI agent named ALF to answer support questions, follow company rules, and complete tasks such as order cancellations. Channel Works adds a shared workspace with team chat, notebooks, dashboards, and an AI chief of staff that analyzes business data and suggests next steps. It suits support, CX, and operations teams at online businesses. The site offers a free start and paid plans.
Plans and prices
Startup
$200/mo
- CX monthly credits
- $150
- Team monthly credits
- $150
- Basic AI chat
- AI procedures (SOP)
- Basic AI marketing
- Basic AI for work
- Basic AI models
- Data analytics
- Limited BI tools
- Basic customer support
+ 1 more
- Basic developer support
Business
$990/mo
- CX monthly credits
- $500
- Team monthly credits
- $500
- Annual revenue requirement
- $10M+
- Enhanced AI chat
- Self-improvement loop
- AI procedures (SOP)
- Advanced AI marketing
- Enhanced AI for work
- BI tools
- Advanced customer support
- White-glove onboarding
+ 1 more
- Advanced developer support
Enterprise
Customcontact sales
- Annual revenue requirement
- $30M+
- Enterprise-grade AI chat
- Self-improvement loop
- AI procedures (SOP)
- Advanced AI marketing
- Enterprise-grade AI for work
- Premium-performance AI models
- BI tools
- Full support
+ 3 more
- White-glove onboarding
- Full developer support
- Enterprise-grade security
Prices in USD, as shown by channel.io. Source: pricing page. Last checked October 30, 2026.
Not sure which Channel plan fits? Talk it through with your AI agent
Copy the prompt below and paste it into the agent you already use. It has the plans and prices from this page and asks you the right questions first.
See the prompt
I want to decide whether Channel (channel.io) is the right tool and which plan to pick. Below is what the StableMRR pricing directory read from Channel's own pricing page (last checked 2026-10-30). It can be out of date, so treat it as a starting point. Category: AI agents / Chatbots and agent builders What it does: AI business platform combining customer support automation, team collaboration, and analytics in one workspace. Free trial: 14 days Plans: - Free+: Free. Limits: CX seats 2, Team seats 30. Includes: Basic AI chat support, Limited prompt settings, Basic AI marketing, Chat, video meetings, documents - Startup: $200/mo. Limits: CX monthly credits $150, Team monthly credits $150. Includes: Basic AI chat, AI procedures (SOP), Basic AI marketing, Basic AI for work, Basic AI models - Business: $990/mo. Limits: CX monthly credits $500, Team monthly credits $500, Annual revenue requirement $10M+. Includes: Enhanced AI chat, Self-improvement loop, AI procedures (SOP), Advanced AI marketing, Enhanced AI for work - Enterprise: Contact sales. Limits: Annual revenue requirement $30M+. Includes: Enterprise-grade AI chat, Self-improvement loop, AI procedures (SOP), Advanced AI marketing, Enterprise-grade AI for work Alternatives in the directory: Botpress, Chatbase, CruiseGPT, Landbot Pricing page: https://channel.io/us/pricing Directory listing: https://stablemrr.com/p/channel-io First ask me three short questions about my team size, budget and what I need it for. Then recommend one plan, tell me what could make it a bad fit, and compare it with the alternatives. Finish with what I should check on the vendor's site before I pay.
Pricing facts
- Pricing model
- Mixed
- Billing
- monthly or yearly
- Discounts
- Annual upfront payment saves 15% versus monthly installments, Bulk credit add-ons save up to 33%
About Channel
- Platforms
- ios, android, desktop, api
- Integrations
- Cafe24, Kakao Ads, WeChat, Slack
Features
- AI chat support
- AI marketing
- AI for work
- Chat, video meetings, documents
- Data analytics and BI tools
- AI procedures (SOP)
- Developer API and SDK
- White-glove onboarding
Price history
No price changes recorded since we started tracking on October 30, 2026.
Alternatives to Channel
| Product | Category | Free plan | Paid from | Plans | Checked |
|---|---|---|---|---|---|
| BotpressPlatform for building chatbots and agents | Chatbots and agent builders | Yes | - | 4 | Oct 29, 2026 |
| ChatbaseCustom AI chatbot trained on your data | Chatbots and agent builders | No | $40/mo | 4 | Oct 29, 2026 |
| CruiseGPTAI cruise planning assistant that answers questions about cruise lines, ships, cabins, ports and loyalty programmes. | Chatbots and agent builders | Yes | $9.99/mo | 4 | Oct 29, 2026 |
| LandbotNo-code chatbots for lead capture | Chatbots and agent builders | Yes | €40/mo | 5 | Oct 29, 2026 |
| LindyAI assistant that runs workflows | Chatbots and agent builders | Yes | $49.99/mo | 3 | Oct 29, 2026 |
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How this page was made. Plans and prices are read automatically from channel.io's public pricing page, checked against the page text, and re-checked about every week. Method. Something wrong? Tell us.